Privacy Policy – Joven Travel

Last Updated: 14.07.2025

 

At Joven Travel, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

 

  1. Information We Collect

– Personal Information: Name, email address, phone number, date of birth, passport details.

– Payment Information: Payment data is processed by secure third-party providers (we do not store card data).

– Device & Usage Data: IP address, browser type, location, pages visited, cookies.

– Travel Preferences: Meal options, medical needs, special requests.

 

  1. How We Use Your Information

– To process bookings and provide travel services.

– To contact you about your reservation.

– To improve our services and customer experience.

– To send promotional communications (if opted-in).

– To comply with legal obligations.

 

  1. How We Protect Your Data

– Your data is stored securely with encryption and access restrictions.

– Only authorized personnel have access to your information.

 

  1. Sharing with Third Parties

– We only share your data with service providers (hotels, airlines, guides) as necessary.

– We do not sell or rent your personal data to third parties.

 

  1. Cookies and Tracking

– Our website uses cookies to enhance user experience and analyze usage.

– You may manage your cookie preferences in your browser settings.

 

  1. Your Rights

– You may request to access, update, or delete your personal data at any time.

– California residents may exercise rights under CCPA including opting out of data sales.

 

  1. Data Retention

– We retain personal data only as long as necessary for service delivery and legal compliance.

 

  1. Updates to This Policy

– We may update this policy periodically. Updates will be posted on our website.

 

  1. Contact Us

For questions or concerns, email us at: privacy@joventravel.com